Meghamala Ghosh
Contact & Address
Ratings
Detailed Ratings
Description
Results-oriented professional with a Corporate Training and Communications background in the BPO space. Able to develop and implement comprehensive training programs for both technical and non-technical roles, focusing on high-level objectives including quality and customer service excellence.
Quick Info
- Name: Meghamala Ghosh
- Experience: 14 years
- Qualification: B.Com
- Skills: corporate training, communication skills, customer service, BPO training, employee development, quality improvement, training program design
- Joined PlanetSpark: Jun 2023
- Teaching Time: 55 minutes
- Bio:
Meghamala Ghosh is a results-oriented corporate trainer and communications expert based in Kolkata, West Bengal. With over 14 years of experience in the BPO industry, Meghamala specializes in developing and implementing comprehensive training programs tailored for both technical and non-technical roles. Her training approach focuses on quality enhancement and customer service excellence, making her a valuable asset for organizations seeking to improve employee performance and operational efficiency. Holding a B.Com degree, Meghamala combines her strong educational background with practical expertise to deliver impactful training sessions designed to meet high-level business objectives.
If you are looking for an experienced corporate trainer in Kolkata with skills in communication, customer service training, and BPO operations, Meghamala Ghosh is your ideal choice.
Statistics
PlanetSpark Aptitude Test Score
Score: 17
Score: 15
Score: 13
Score: 18
Experience
Senior Communication Coach at Ocwen Financial
Sep 2014 - Feb 2023
4 years
Location: Pune
Achievements
- Honest Heart Award from Shoppers' Stop Ltd
- Letter of Appreciation from Customer
- Best performer award from DELL