

Emails are one of the most common forms of workplace communication. The way you write, structure, and phrase your emails determines how clearly your message is understood.
This worksheet helps you strengthen your written communication by introducing essential email-related vocabulary, like recipient, attachment, and salutation. Learning these words will help you write professional emails that sound polite, precise, and confident.
These skills are vital whether you’re writing to a client, senior, or colleague. Clear email writing not only improves productivity but also builds your professional image and credibility.
Exercise 1: Choose the correct word usage
A. Please enter the correct email recipient before sending.
B. I was cc’d in the email for visibility.
A. Don’t forget to include the attachment before sending.
B. Your email’s salutation should be polite.
C. I reviewed the draft before final submission.
Exercise 2: Fill in the blanks
recipient
cc
attachment
salutation
draft
Exercise 3: Match the terms
Recipient → A person receiving the email
CC → To copy another person on an email for awareness
Attachment → A file included with an email
Salutation → A short greeting at the start of an email
Draft → A preliminary version before finalization
Signature → Text added at the bottom with your name or title
Inbox → The section where new emails arrive
Reply → To respond to an email
Subject → The heading that indicates the topic of the email
Forward → To send a received email to another person
Strong email vocabulary ensures your messages are clear, polite, and professional — which helps you maintain credibility and efficiency at work.
You’ll learn essential email-related terms such as recipient, cc, attachment, and salutation, which will make your written communication more effective.
It’s perfect for professionals who send frequent emails, team leaders managing communication, or anyone looking to polish their writing tone.
Yes. It introduces terms useful in both formal office communication and friendly workplace correspondence.
Try rewriting your daily work emails using new terms from this worksheet and ask for feedback from peers or mentors.