

Communication skills are at the core of every successful professional relationship. They help in expressing thoughts clearly, understanding others better, and managing workplace interactions with confidence. Regular practice sharpens verbal and non-verbal communication, boosts leadership qualities, and builds stronger professional connections.
The Communication Skill Worksheet includes engaging MCQs to test your knowledge of effective communication and fill-in-the-blank exercises to practise essential concepts. These activities cover listening skills, clarity of expression, tone, feedback handling, and empathy — all designed to strengthen your overall communication effectiveness at work.
Ideal for employees, managers, and trainers, this worksheet can be used for professional development sessions, self-assessments, or workplace training. It helps individuals identify areas for improvement and develop a confident, professional communication style.
Part 1 – Choose the best answer (MCQs)
Why is listening important? → It builds trust
Which habit improves communication? → Asking questions
What is a result of clear communication? → Productivity
What helps remote teams connect better? → Video calls
What helps reduce conflict? → Open conversation
Part 2 – Choose the best word to complete (Fill in the blanks)
Effective talk reduces ___. → errors
Empathy builds ___. → understanding
Good posture shows ___. → confidence
Clear writing saves ___. → time
Respectful tone brings ___. → trust
It focuses on improving verbal and written communication, listening, and response skills.
MCQs and fill-in-the-blank exercises covering workplace communication scenarios.
Any professional looking to build confidence and improve day-to-day communication skills.